The Customer Edge

  • The Key to Your Brand Regaining Control is Personalization

    … – if the experience were fantastic – consumers wouldn’t be complaining online. Listen to our Conversation with Johann Wrede Be sure to download SAP’s guide to understanding and mapping customer journeys. You can read more from Johann at the Future of Commerce and The Customer Edge blogs. And of course, check out SAP’s Customer Engagement products. About…

    Douglas Karr/ Marketing Technology Blogin Social- 8 readers -