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… A recent report from Thunderhead.com redefines customer engagement in the age of digital transformation: Engagement 3.0: A New Model for Customer Engagement provides insight into the whole customer experience picture. Here are some key findings: 83% of customers feel positive about a business that puts to good use the information and data…
5 Content Marketing Fixes To Retain Customers and Sales Have you ever recommended content marketing tactics that would make you see red if you received them as a customer? (You do remember that content marketing shouldn’t be pushy–right?) Don’t worry–it’s okay if you’re the only one who knows. It can be our secret.