Thunderhead

  • Are You Losing $1,506 Per Customer Due to Poor Content?

    … according to Thunderhead research. But your business losses don’t stop there!!! After a mistake, error or negative experience with a business, 19% of customers will never trust the firm again and another 20% say that it takes over a year for the business to re-establish trust. 25% of customers switch providers after only 1 negative experience…

    Heidi Cohen/ Heidi Cohenin Content- 19 readers -
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