• Groove: Helpdesk Ticketing for Support Teams

    … comes into play and helps to ensure your team is focused on their responsiveness and customer service. Groove Online Support Ticketing System Features Ticketing for Teams – Assign tickets to specific team members or groups. Add private notes that only you and your team can see. Ask questions, make suggestions, or review messages from new team…

    Douglas Karr/ Marketing Technology Blog- 26 readers -
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