Twitter Customer Service

  • 3 Ways To Be a Better Listener on Twitter

    … that you spend every waking hour sifting through a never-ending stream of tweets. Here are three things you can do to become a better listener on Twitter: 1. Use Twitter’s Advanced Search We’ve written in the past about using Twitter’s Advanced Search to listen in on various conversations on Twitter, but it bears repeating: if you aren’t using…

    Lauren Dugan/ AllTwitterin Social Twitter- 15 readers -
  • How to Use Twitter Direct Messages for Customer Service

    … Do you use Twitter for business? Want to improve communication with customers? Twitter’s recent tweaks to its direct message feature make it easier for users to reach you directly. In this article, you’ll learn how to use Twitter’s updated direct messages feature to improve communication with your customers. Discover how to use Twitter’s…

    Social Media Examinerin Social Twitter How To's- 7 readers -
  • 5 Secrets of the Best Customer Service Twitter Accounts

    … Many companies are turning to Twitter to provide customer service – not surprising, given that over 50 percent of Twitter users engage with brands on Twitter, and this same number believes that this is the best platform to reach a brand. So if you’re not using Twitter for customer service, you might want to start. There are a handful…

    Lauren Dugan/ AllTwitterin Social Twitter- 22 readers -
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