Twitter Customer Support

  • Social Media Customer Service 101 [INFOGRAPHIC]

    … their problems effectively solved via social media, with less than one in three firms utilising a dedicated customer service team to manage these channels. Check the visual below for a wealth of insights into using social media for customer service, which comes courtesy of West Interactive. (Source: West Interactive. Customer support image via Shutterstock.) …

    Shea Bennett/ AllFacebookin Social- 14 readers -
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