Twitter Dashboard

  • Twitter Debuts New Customer-Support Features for Brands

    … than 60 percent of the time. Many brands have told us that this is about five to 10 times the average response rate they get for other feedback surveys. Early use has also shown that customers who are sent a direct message link follow through to actually send a message roughly 30 percent more often than those who are asked to direct message via text only. Readers: What do you think of Twitter’s new customer-service features? …

    David Cohen/ AllFacebookin Social Twitter- 12 readers -
  • A Complete Guide to Twitter’s Q2 2016 Earnings Call

    … Twitter reported its second-quarter-2016 financial results Wednesday, and Wall Street was far from overwhelmed. The social network posted revenue of $602 million, up 20 percent compared with the second quarter of 2015, with ad revenue of $535 million up 18 percent year-over-year. Mobile ad revenue represented 89 percent of total ad revenue…

    David Cohen/ Inside Facebookin Twitter- 10 readers -
  • Twitter Dashboard App Launches for Businesses

    … team members,” might remind you to share some recent recognition your chef received. Or, if you’re an interior designer, seeing, “Share the love. Like and retweet kind words from your customers,” might prompt you to retweet a customer’s excited reaction to one of your recent projects. Readers: What are your initial impressions of Twitter Dashboard? …

    David Cohen/ AllFacebookin Twitter- 15 readers -
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