Twitter Dm

  • 5 Awesome Direct Messages (And Why You Should Use Them More Often)

    … and the customer you are trying to help), why not help them privately? DMs are the perfect place for customer support that doesn’t need to be aired to the whole Twitter-verse. Example: “Hi [name], how about we take this to direct message? We can help you more quickly this way. Can you please explain the problem again?” Awesome DM #2: Large-group event…

    Lauren Dugan/ AllTwitterin Twitter- 25 readers -
  • New From Twitter: Group Direct Messages

    … conversations with a group of their followers, and members of that group don’t need to be following each other to participate in the chat. Groups can be setup with a couple of taps, and you’ll see a notification when you’ve been added to a chat. Product director Jinen Kamdar writes about the update on the official Twitter blog. Private conversations…

    Shea Bennett/ Inside Facebookin Social Twitter- 10 readers -
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