Twitter Dm

  • 5 Awesome Direct Messages (And Why You Should Use Them More Often)

    … and the customer you are trying to help), why not help them privately? DMs are the perfect place for customer support that doesn’t need to be aired to the whole Twitter-verse. Example: “Hi [name], how about we take this to direct message? We can help you more quickly this way. Can you please explain the problem again?” Awesome DM #2: Large-group event…

    Lauren Dugan/ AllTwitterin Twitter- 26 readers -
  • New From Twitter: Group Direct Messages

    … The rumours have been circulating for a while and today Twitter has finally started to roll out group messaging for direct messages. Previously direct messaging on Twitter was limited to one-to-one conversations, and both users had to be following each other to be able to exchange replies. The new functionality allows users to start…

    Shea Bennett/ Inside Facebookin Social Twitter- 10 readers -