Twitter Dm

  • 5 Awesome Direct Messages (And Why You Should Use Them More Often)

    … and the customer you are trying to help), why not help them privately? DMs are the perfect place for customer support that doesn’t need to be aired to the whole Twitter-verse. Example: “Hi [name], how about we take this to direct message? We can help you more quickly this way. Can you please explain the problem again?” Awesome DM #2: Large-group event…

    Lauren Dugan/ AllTwitterin Twitter- 26 readers -