Twitter Dms

  • 5 Awesome Direct Messages (And Why You Should Use Them More Often)

    … Let’s be honest: Direct Messages (DMs) on Twitter are not usually part of a brand’s marketing strategy. At least, not in a successful way. As we explored last week, there are lots of brands using them to annoy their customers by spamming them with sales pitches and desperate pleas for attention. However, there are less annoying, even valuable…

    Lauren Dugan/ AllTwitterin Twitter- 23 readers -
  • What Twitter’s Upcoming DM Character Limit Increase Means For Brands

    … As more and more people reach out to businesses on social channels, it’s key to have a streamlined process for dealing with questions or feedback. It’s a win-win for companies and their customers: according to a recent stat, 71 percent of people who experience a quick and effective response on social media are likely to recommend that company…

    Hootsuite- 15 readers -
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