Typos

  • 5 Steps for Responding to a Social Media Crisis

    … to delete it. However, you should not delete any followers’ comments or responses to the material; only delete the material itself. I’ll discuss this in more detail in the next step, but for now, just focus on deleting the original post. Also keep in mind that nothing on the Internet can ever be permanently deleted. If your post riled enough…

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  • The 8 worst social media blunders of 2014The 8 worst social media blunders of 2014
    When in doubt, don't tweet it out. That should've been the motto for these blundering brands and clueless tweeters. Luckily for us, it wasn't. In the interest of living and learning (and convincing...