• 5 Steps for Responding to a Social Media Crisis

    … to end up making some mistakes. There are different types of mistakes that can be made on social media. You might publicize something that was meant to be private. You might make a typo or post an incorrect link and fail to proofread before sending. You might post something with full understanding and the best intentions, but with a negative backlash…

    Inside Facebookin Social- 19 readers -
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