@Mentions

  • Twitter Debuts New Customer-Support Features for Brands

    … Social media users who are dissatisfied with customer support from brands often cite lack of response, and Twitter Thursday introduced two features to help businesses combat that perception. Businesses on Twitter can now indicate that they provide support via the social network, and those that do so will enable “provides support” details…

    David Cohen/ AllFacebookin Social Twitter- 15 readers -
  • Twitter Engage: Twitter’s Answer to Facebook Mentions

    … Mentions, Twitter Engage is aimed at giving “creators, influencers and public figures” one place to manage their Twitter interactions and track the performance of their content. Dennebaum wrote: Twitter Engage surfaces the most important follows and @mentions from influencers and loyal fans, providing an effortless way to stay plugged into Twitter…

    David Cohen/ AllTwitterin Social Twitter- 13 readers -
  • Facebook Groups: Facebook’s Newest Stand-Alone App

    … Co-founder and CEO Mark Zuckerberg has gone out of his way to mention Facebook’s groups feature during the company’s earnings calls for the third quarter of 2014 and fourth quarter of 2013, hinting during the latter that a stand-alone application might be forthcoming. Forthcoming is now here, as the social network announced the launch of its…

    David Cohen/ AllFacebookin Social- 9 readers -
  • Derek Jeter’s Final Season and Facebook

    … From his retirement announcement via a Feb. 12 Facebook post to the final innings of his Major League Baseball career last week, New York Yankees shortstop Derek Jeter has incorporated Facebook into his farewell season. Rob Shaw, who works on strategic partner development for sports media content at the social network, examined how Jeter’s swan…

    David Cohen/ AllFacebookin Social Facebook- 4 readers -
  • Buzz Aldrin Lands at Facebook HQ

    … The second man to walk on the moon became one of the first users of the new Facebook Mentions application for public figures, and astronaut Buzz Aldrin also participated in a question-and-answer session at the social network's headquarters in Menlo Park, Calif., Friday. Aldrin also took a photo in the "anti-gravity" room at Instagram's offices…

    David Cohen/ AllFacebookin Social- 1 readers -
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