@Mentions

  • Twitter Debuts New Customer-Support Features for Brands

    … that are displayed when users search for accounts, @mention them in tweets or communicate with them via direct messages. And businesses can choose to display their hours of availability, so Twitter users know when they are most likely to receive help. The direct message button will also be more prominent on those brands’ profiles. Businesses can…

    David Cohen/ AllFacebookin Social Twitter- 17 readers -
  • Twitter Engage: Twitter’s Answer to Facebook Mentions

    … all of your videos, GIFs, images and other Twitter activity, allowing you to efficiently track post-by-post performance and continue the conversation around your content. We’re excited to get the Twitter Engage app into your hands today, but this is only the beginning. We’re already planning integrations with some of our partner brands through our Niche and Vine products. Readers: What are your initial impressions of Twitter Engage, and how do you think it compares with Facebook Mentions? …

    David Cohen/ AllTwitterin Social Twitter- 15 readers -