@Mentions

  • Twitter Debuts New Customer-Support Features for Brands

    … Social media users who are dissatisfied with customer support from brands often cite lack of response, and Twitter Thursday introduced two features to help businesses combat that perception. Businesses on Twitter can now indicate that they provide support via the social network, and those that do so will enable “provides support” details…

    David Cohen/ AllFacebookin Social Twitter- 14 readers -
  • Twitter Engage: Twitter’s Answer to Facebook Mentions

    …. The app outlines your account performance and audience, providing a convenient and easy way to see your key Twitter stats (e.g., likes, retweets, @mentions and video views) and filter via different time periods. Go even deeper by accessing audience demographics and a real-time feed of what your fans are tweeting about now. Twitter Engage reviews…

    David Cohen/ AllTwitterin Social Twitter- 12 readers -
  • Facebook Groups: Facebook’s Newest Stand-Alone App

    … Co-founder and CEO Mark Zuckerberg has gone out of his way to mention Facebook’s groups feature during the company’s earnings calls for the third quarter of 2014 and fourth quarter of 2013, hinting during the latter that a stand-alone application might be forthcoming. Forthcoming is now here, as the social network announced the launch of its…

    David Cohen/ AllFacebookin Social- 9 readers -
  • Derek Jeter’s Final Season and Facebook

    … the Hashtag Counter feed through its production software to surface fan posts that featured the hashtags #Re2pect and #FarewellCaptain. Check out the Public Content Solutions program to learn more about the Hashtag Counter feed and other tools. Readers: Did you post about Jeter’s final days as a player on Facebook, or like or comment on any related posts? …

    David Cohen/ AllFacebookin Social Facebook- 4 readers -
  • Buzz Aldrin Lands at Facebook HQ

    … The second man to walk on the moon became one of the first users of the new Facebook Mentions application for public figures, and astronaut Buzz Aldrin also participated in a question-and-answer session at the social network's headquarters in Menlo Park, Calif., Friday. Aldrin also took a photo in the "anti-gravity" room at Instagram's offices…

    David Cohen/ AllFacebookin Social- 1 readers -
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