User Behavior

  • How do people view search engine results pages?

    … The F-shaped pattern has been the commonly understood way in which web users browse sites and search results. Has user behaviour changed since then, or have perhaps the changes that Google and others have made to the presentation of search results made a difference? An eyetracking study carried out by ConversionXL looks into this question…

    Graham Charlton/ Search Engine Watch- 22 readers -
  • CX versus UX: The Difference Between Customer and User

    …. Why are these differences important? Behavior is more likely to tell us what people will really do. My experience when watching people try to use products is that they often believe they are successful, even when they have not completed a task or action correctly. Users say they find a product satisfying or easy to use, even when they have had…

    Marketing Technology Blog- 13 readers -
  • Should You Change User Behavior on Your Landing Pages?

    …: This coercion is psychological. Coercion uses psychological force to accomplish its means. Often, because it is so subtle users can’t tell if they are being coerced. The traditional cognitive defenses are sidestepped in such a way that coercion takes effect. This coercion disrupts normal patterns of the user’s behavior. In order to be coercion, the user…

    Jeremy Smith/ The Daily Egg- 16 readers -
  • The Surprising Secret to Higher Email Open Rates

    … and try all the features of your software. There are others who don’t catch up to the software and tools that easily. Tracking each visitor’s behavior and usage can help you segment them into separate lists. The power users can be sent advanced mailing, while the ones who are struggling can be helped with educational mails. You can further send…

    George Mathew/ The Daily Eggin EMail- 20 readers -
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