Venga

    • Case Study: Hospitality Group Uses CRM to Understand Customer Patterns

      Merchant: Garces Group Location: East Coast Size: 14 locations Platforms: Facebook, Google, Instagram, OpenTable, Twitter, Venga Bottom Line: CRM platforms allow multi-location businesses to pool the customer data coming in from all of their physical locations in real-time. “What do our customers think about the job we’re doing?” That’s a question most businesses are look ...

      Stephanie Miles/ Street Fight- 11 readers -
  • 5 Platforms Brands Can Use for Smarter Customer Communications

    … a predictive send feature that delivers marketing emails based on the predicted optimal time for individual recipients. Individual profiles are created for each contact within the ActiveDemand platform, and the data from those profiles — including personal interests—is mapped based on the content a business offers. ActiveDemand can then recommend…

    Stephanie Miles/ Street Fight- 17 readers -
  • 6 Customer Analytics Solutions for Restaurants

    …” to understand what’s likely to happen in the evening’s dining service. 2. Venga: Tracking diner preferences and habits Venga offers a way for restaurateurs to get more from their POS and reservation systems, with the goal of driving repeat visits and providing more personalized service. Data being generated through OpenTable, integrated marketing…

    Stephanie Miles/ Street Fight- 21 readers -
  • 6 Strategies for Improving Email Pitches to SMBs

    … and consumers.” (Jeremy Gin, SiteJabber) 5. Set an implementation plan. “The most important thing for [our] team when dealing with potential users is to effectively convey the capabilities of the system. To do this we utilize a consultative approach, especially with our SMB owners. After we have made first contact and established that iConnect…

    Stephanie Miles/ Street Fightin EMail- 10 readers -