Very Responsive To Messages

  • How Facebook, Twitter Updates Improve Customer Service

    … for continual support. Promoted responsiveness: Pages now allow brands to promote how responsive they are to messages. Companies that respond to 90 percent of inquiries within five minutes can add a “Very Responsive” badge to their page. Additionally, administrators may opt, instead, for a badge that states the average response time explicitly. Not only does…

    AllTwitterin Social Facebook Twitter How To's- 23 readers -
  • Facebook Updates Guidelines for Pages Messaging

    … By David Cohen on Mar. 4, 2016 - 12:30 PM Facebook launched messaging for pages last August, and the social network provided guidelines for page administrators later that month. This week, it added to those guidelines. The initial set of guidelines provided by Facebook was: Turn on messaging when you’re ready. Write the way you’d speak…

    David Cohen/ AllFacebookin Social Facebook- 20 readers -
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