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  • Why Your Company Should Be Implementing Live Chat

    … want to really speak to people. Calling, navigating phone trees, waiting on hold, and then explaining an issue over the phone can be quite frustrating. By the time the customer representative answers, the customer is already irritated. Live chat provides faster resolution times and quicker responses – providing a better customer experience. Live…

    Douglas Karr/ Marketing Technology Blog- 14 readers -
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