Websitealive

  • Live Chat Increases Both Conversions and Customer Satisfaction

    … Providers Some companies in the industry are BoldChat, Chatrify, ClickDesk, Comm100, HelpOnClick, iAdvize, Kayako, Live Chat Inc, Live2Chat, Live HelpNow!, LivePerson, My LiveChat, Olark, SightMax, SnapEngage, TouchCommerce, Userlike, Velaro, WebsiteAlive, WhosOn and – creators of this infographic – Zopim (with Zendesk). © 2014 DK New Media. …

    Douglas Karr/ Marketing Technology Blog- 16 readers -
  • Expand Customer Service with the WebsiteAlive App for Hootsuite

    … social channels. They can identify social media users who respond to exclusive promotions or ask about ticket availability, and then reach out with a chat invitation to connect them directly with a ticket agent. The WebsiteAlive app is available in the Hootsuite App Directory. Download the app and get started or contact your customer success manager to get set up! The post Expand Customer Service with the WebsiteAlive App for Hootsuite appeared first on Hootsuite Social Media Management. …

    Hootsuitein Social- 17 readers -
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