Zendesk

Zendesk, inc. is a software development company based in San Francisco, California. The company provides a cloud-based customer service platform, also called Zendesk, that includes ticketing, self-service options, and customer support features. Founded in 2007, the company now employs roughly 500 people and serves more than 40,000 customers in 140 countries.
Posts about Zendesk
  • Social Media’s Marked Effect on Customer Experience

    … When businesses first ventured into the world of social media, it was used as a platform to market their product and increase sales. In the last few years, however, social media has morphed into the favored medium of the online community — a place to interact with the brands they admire, and more importantly, seek help when they have issues…

    Marketing Technology Blog- 26 readers -
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