Abercrombie & Fitch is America’s most hated retailer

Abercrombie & Fitch is once again finding itself hated. Once the purveyor of clunky cargo shorts and moose-embossed hoodies, the brand’s declining fortunes took another hit in a new survey that ranked it the most-hated retailer in the U.S. last year, scoring a 65 in a new American Customer Satisfaction Index, which measures people’s happiness with brands.Read the full article