Amazon Alexa

  • Hello Bots, Goodbye Apps: How Brands Should Embrace Chat Bots

    …. For consumers, this eliminates the need to wait hours on telephone holds or even days for responses via email, thus driving the chat bot revolution. And to show how far we’ve advanced from the days of deciding between the Apple iTunes App Store and Google Play, these chat bots are seamlessly integrated with chat apps like Facebook Messenger so that users…

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