Aspect Research

  • It Pays to Provide Customer Service via Twitter (Report)

    … post: If you need to discuss a private topic with a person who mentions your business in a tweet, reply with a direct message deep link so you can invite customers into private, one-to-one conversations. Make sure to acknowledge the person appropriately by being personal, friendly and human. Learn and grow: Twitter’s customer feedback tools let…

    David Cohen/ AllTwitterin Social Twitter- 14 readers -