Help Scout

  • A Day in the Life of a Content Strategist

    … to dominate the world? What qualifies as “content”? Gregory Ciotti works as a content strategist for Help Scout, a help desk software company. In just three years, he’s helped take the company blog from no readers to 350,000 monthly readers, and grown an email list with 60,000 subscribers. Last month, Ciotti kindly let me shadow him for a day so I…

    Danny Wong/ The Content Strategistin Content- 24 readers -
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