Ivr

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.In telecommunications,IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
Posts about Ivr
  • Rethinking E-Commerce Taboos: Don’t Go With the UX Flow

    … of your sliding banners before you decide to unquestioningly follow convention. We all know what happened to the mice that blindly followed the Pied Piper of Hamelin! Wrapping Up As the saying goes, “Only dead fish go with the flow.” Following the rules may seem like a safe bet in the short-term, but in the long run it works out to be a false…

    Brian Zeng/ Search Engine Journalin SEO- 1 readers -
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