Ivr

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.In telecommunications,IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
Posts about Ivr
  • Rethinking E-Commerce Taboos: Don’t Go With the UX Flow

    … a look at some of these path breakers and how they’ve turned weaknesses into strengths. Killing It With Clutter Clutter is the biggest enemy of every web designer. The first rule that designers learn about websites is to keep them clear and simple and clutter free. White space is important, heck, necessary even to prevent users from bouncing away…

    Brian Zeng/ Search Engine Journalin SEO- 1 readers -
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