Social Media Complaints

  • 5 in 6 Social Messages Sent to Brands Are Ignored

    … Over the past year the number of social messages sent to brands has increased by a pretty staggering 77 percent. More specifically, customers are sending twice as many messages that actually require a response from brands. So: how many of those enquiries are being answered? (more…) New Career Opportunities Daily: The best jobs in media. …

    Shea Bennett/ AllTwitter -
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